About Us

Established in 2008, Prime Fire is one of the leading innovators in the field of fire protection services. We have offered fire detection systems, fire sprinkler systems, fire alarm services, fire extinguisher services and more; to some of the most reputable construction companies like hotels, function-centres, government sites, fitness centres, and more all across Australia. We offer essential fire services inspection, testing and certification, and fire protection services to commercial, industrial and residential sites.

Prime Fire Protection- Our Vision & Mission

To become a leader in the essential fire services industry, providing outstanding performance all across Australia, adhering to the highest standards of quality, safety, and on-time response, and to meet the most stringent demands of clients.Our mission is to prioritize customer satisfaction by providing innovative fire protection solutions. We aim to create a synergy between our clients, employees, and the environment by achieving optimal operational excellence.

Our Specialty- Quality

What sets Prime Fire apart is our focus on quality in all our services and interactions. We believe that, this is what sets us apart from our peers and is what leads us towards achievement of our objectives and future growth. At Prime Fire, we have an impeccable commitment to high standards and consistency of quality, so that our clients can experience the same results every time. Each quality product, service and interaction is monitored and measured to ensure conformance to our quality guide, so we can continue to provide outstanding fire protection solutions to our clients.

Our Team

Our team is what creates and promotes our reputation, tirelessly working towards building and maintaining long-lasting relationships with our clients, while promoting Prime Fire’s quality standards every single day. We believe in providing the best for our personnel and our clients, which is why we have worked towards integrating our HR policies in our Standard Operating Procedures. These policies are open for perusal by all staff members who are expected to follow these to ensure maximum benefit for themselves, the clients, and the company.

Recruitment

Prime Fire’s team would be incomplete without the best fire technicians and personnel in the business, and we take utmost care in selecting the most reputable, dedicated, and qualified fire technicians and professionals for our clients. Each employee is initiated into the company, to ensure that every person contributes towards the vision and mission of the company, while improving organisational effectiveness.

To achieve this, we follow a specialized and comprehensive recruitment and selection process, where we assess the trade requirements and the commitment of each member of our team. We believe that our team should be as diverse as the clients we work with, so we ensure there is equal opportunity in the recruitment process. We avoid discrimination in any form- including but not limited to race, gender, age, marital status, religion, or disability.

Our fire protection services are overseen and managed by the multidisciplinary and flat-structure management team, which uses a hands-on approach. Our management is well-versed and highly experienced in the field of fire protection services including fire extinguisher service, fire extinguisher inspection, fire sprinkler services and annual certification combined with our extensive business knowledge and competencies. The management’s international exposure allows us to work with a diverse client base, while meeting all their expectations without fail.

Our customers

Our customers are our lifeline, and our livelihood. Our vision and mission is to contribute the best quality services to our client base, and we seek to do this by forming a long-lasting partnership with our customers, one that is founded on mutual trust, communication, cooperation and professionalism. Our team’s focus, first and foremost, is on maintaining the satisfaction of the customers. Our team is constantly trained, so that our customers will get the most updated solutions to their issues.

To know more about our services, feel free to contact our experts on 1300 821 911.